FAQ: Frequently Asked Questions

1) How much do you charge for a house call, and what does this include?

For a fee of $75 plus an additional $20 for each pet, you can experience the convenience of our house call consultation service. Make the most of your time and provide a sense of ease for your pet by allowing them to stay at home.

2) What's the benefit of a house-call veterinarian?

Keeping your pet safe and stress-free is essential when it comes to veterinary visits. With house-call vets, taking care of your furry pal has never been easier! Plus, no need to worry about nauseous car rides or any other unpleasant situations that may occur when traveling with a larger or more aggressive animal. Moreover, not having them visit the clinic means avoiding contact with contagious animals which could potentially worsen their state of health. This isn't just any corporate clinic; you'll be dealing with a vet who has over 10 years of experience, providing reliable assistance when you need it most.

3) What does my dog need on an annual exam?

An annual exam for your dog should include a physical exam with weight measurement, heart and respiratory rate measurements, fecal testing for parasites, and potential vaccinations or treatments. Additionally, the vet should check teeth and gums for any signs of dental disease and take note of the general overall health of your pet. The vet might also do some blood tests to check organ function or suggest further diagnostics if any symptoms arise during the initial assessment. Depending on the age of your dog, other specific tests such as cancer screening could also be advised by your veterinarian. Overall, such an examination is a great way to keep track of potential health concerns early on before they become more serious issues in future visits.

4) Do you do home euthanasia, and how is it done?

Euthanasia is a compassionate way of ending an animal's pain. To begin the process, the vet will first sedate your dog to make sure they don't feel any discomfort during the procedure. Once that has been done, he/she will then inject a mix of lethal drugs directly into their bloodstream. Your presence throughout this time honors them and allows for their last memory to be with you in his home and family. After euthanasia has taken place, there are several options available such as communal or private cremation with ashes returned; pawprint castings, and burial services.

5) If I have more than one dog is the house call still $75?

Our house call fee is set at $75, and for each additional pet, there will be an extra consultation charge of $20.

6) What are the times that you make house calls?

Schedule an appointment with us today by submitting a request and we will be sure to email you when our services become available in your region.

7) Do you have an online vet store to buy food and veterinary products for my pets?


8) My pet needs surgery, can that be done at home? 

We offer spaying, neutering, mass removals and dental cleanings 

9) Can you do health certificates and travel certificates?


10) Do you provide medical care for injured or ill animals and are you equipped to handle urgent cases?

No. Unfortunately, our mobile clinic is booked for two weeks out and cannot handle emergency cases. Providing adequate care in an emergency situation requires more labor-intensive diagnostics such as blood work and radiology that we don't have with us on the go. Once stabilized, additional diagnostics must be done to set up a proper treatment plan which often necessitates hospitalization at a full-service clinic with plenty of staff available around the clock—hence why treating sick animals or emergencies is not something we can do.

11) What's the best way to contact you?

Email me at healmobile@gmail.com or text me at 904-345-0062

12) My dog doesn't go outside, does he need heartworm prevention?


 13) Why is my dog itching and scratching all the time?

Allergies from food, fleas, and environmental factors are the most common cause of itching for your pup. We can help relieve their discomfort by providing the right nutrition, coat care products, and preventative measures against parasites like ticks or fleas. Even just one tiny bite from a pesky bug will set off an inflammation response all over your pet's skin!

14) What's the benefit of spaying my dog?

Spaying your canine companion before 6 months of age will prevent the development of breast cancer, pyometra, and ovarian cancer. Additionally, this simple act can help reduce pet overpopulation in places like Florida where shelters are filled with pets desperately seeking homes. Without these loving forever families, many animals face euthanasia - making spay/neuter surgery not only beneficial for our beloved four-legged friends but also a profound service to our communities.

15) For emergencies that occur outside of our normal hours of operation, we partner with and recommend that our clients visit:

St. Augustine Regional Veterinary Emergency Center
1100 S Ponce De Leon Blvd Suite 1, St. Augustine, FL 32084
(904) 797-5770
Capital Veterinary Specialists
3001 Hartley Rd, Jacksonville, FL 32257.